TERMS & CONDITIONS
PAWIS under Ratanattaya Company Limited is the premier brand of home fragrance, body fragrance and body care products, engaging in developing, manufacturing, and retailing the products via extraordinary channel at department stores in Thailand and via www.siampawis.com which is registered, owned and operated by Ratanattaya Company Limited.
PRODUCT SHIPPING IN THAILAND:
– We provide free standard shipping in Thailand on the purchase of 1,000 THB or more.
– Flat rate shipping fee at 100THB will be automatically applied for the purchase below 1,000 THB.
– Your order will be processed and shipped within 3-5 business days.
– Your order will be processed and shipped within 3-5 business days via international express service.
– Shipping fee varies by weight, product dimensions and country of destination.
– Shipping period approximately takes 5-7 business days but may vary by country of destinations.
– Duties, taxes or tariffs, if applicable, on international shipments will be responsible by the recipient at the country of destination. We reserve the right to deny the refund if the shipment is rejected by the recipient.
Cancellation cannot be done after your order is processed.
RETURNS & EXCHANGES:
If for any reason you are not completely satisfied, you may return or exchange your purchase when it is not used and presented with established proof of purchase in saleable condition. Simply follow the guidelines below:
– Returns are eligible for a full refund if returned within 7 days with a receipt.
– We cannot exchange, replace or credit used or personalized items.
– If we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers.
These terms and conditions are governed by the laws of the Kingdom of Thailand